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Post-Platform Closure Document Access Service

Posted by ProductIndie Admin1/16/2026

Target User

Former e-commerce merchants (e.g., Shopify users) who have closed their accounts and need to access historical documents like tax forms (1099s).

The Problem

E-commerce platforms often prevent former users from logging in after account cancellation, making it impossible to access crucial post-closure documents like tax forms without reactivating (and paying for) a subscription, and locking out support channels.

The Solution

A secure, third-party service that acts as an intermediary or provides a dedicated portal for former platform users to securely request and receive essential documents (e.g., 1099s, sales reports) after their accounts are closed, without needing to reactivate their subscription. This would require integration or partnership with platforms.

Monetization Strategy

This is primarily a compliance/customer retention feature for platforms. As a standalone business, it's difficult to monetize directly. Perhaps a small one-time fee per document request, or a subscription for businesses that frequently close and reopen stores on various platforms.

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